Opening Times of the Library
(Meeting Room may be hired at other times but by negotiation with library staff only)
Mondays 1pm to 5pm
Tuesdays 10am to 7pm (please note we are now open across the lunch period)
Thursdays 9.30am to 7pm (please note we are now open across the lunch period)
Saturdays 9am to 5pm.
Although our telephone number is normally 020 8670 2551, due to a technical problem we have a temporary telephone number which is 020-7926 1063.
Panoramic View of Meeting Room
Click here to view a panoramic image of the Meeting Room in Quicktime. This image must be viewed using Quicktime – for free download click here
The Meeting Room is located on the lower ground floor with easy disabled access through the rear entrance on Beardell Street, or, during opening hours, via the lift or stairs from the library. Exit is via the fire exit doors (next to the meeting room) at the rear of the building, to Beardell Street and the car park. Those attending hired sessions outside of library opening hours can gain entry through this door, but hirers are responsible for preventing any unauthorised access to other parts of the library.
The room seats up to 40 people and contains a whiteboard, flip chart stand, projector screen, tables and chairs. The layout can be arranged by the hirer to suit their requirements.
A public toilet and hand basin are located upstairs on the ground floor.
Staff kitchen facilities are available for obtaining water and washing up only (see notes or discuss with a member of staff when booking).
Charges & Conditions of Hire
During library opening hours Outside library opening hours
1 hour £11 £25
2 hours £19 £40
3 hours £28 £60
During library opening hours Outside opening hours
1 hour £16 £30
2 hours £29 £50
3 hours £43 £80
Payment is to be made either in full at the time of booking or a 25% deposit is payable with the balance to be cleared as soon as possible thereafter, prior to use. The deposit is non-refundable.
If a booking is made on the day or soon before the day it is required, full payment is to be made before the room is used.
The hirer may set up the room per their requirements 15 minutes before the booked session commences, if the room is not in use. Clearing up time must be factored into the hired session, with the room cleared by the end of the booked period. Additional time, outside of the agreed, contracted finishing time, will be chargeable at the full hourly rate (i.e. a session that over-runs by 15 minutes will incur an additional charge at the full rate for one hour).
We can only accept payment by cash or cheque. Cheques should be made payable to Upper Norwood Joint Library.
Provisional bookings in person and by telephone
If you cannot make any payment at the time of booking the room, only a provisional booking can be made, which may be lost if there is any other interest expressed for the same dates/times. The booking will only be confirmed once we have received full payment or a deposit, and a completed booking form.
The following charges will apply upon cancellation of a booking:
Cancellation on day of hire: full hire charge payable.
Cancellation less than one week prior to day of hire: 50% of hire charge payable.
There is no licensed bar.
VAT is not charged on meeting room hire.
Session times outside of library opening hours are negotiable and confirmation of hire will be at the discretion of the Librarian in Charge.
All prices are as set out above with a minimum booking period of 1 hour. All part hours will be charged as a full hour.
Hirers should ensure that no unauthorised access is allowed when their guests are being admitted to the meeting room. The rear entrance/exit door should be kept closed at all times for security reasons, other than to enter/exit. The stairwell to the ground floor should be kept clear for health and safety purposes and should only be used when entering/exiting the room. Hirers are responsible for any loss, incidents or damage to the library caused by negligence in respect to the above.
The hirer must make their own arrangements for any preparations and cleaning up of the meeting room after meetings.
Hirers may bring in their own refreshments, providing any spillages are cleaned up and any cups, containers, etc. are disposed of at the end of the session.
During library opening times there is no access to the staff kitchen facilities during staff break times. Please ask a member of staff if access to the staff kitchen is required.
White boards should be cleaned and any surplus materials, such as used paper, etc. should be disposed of.
The room should be left in the condition it was found in after the conclusion of each hired session.
Hirers and their guests should not enter those parts of the building indicated as ‘Staff Only’.
Health and Safety
In case of an emergency or evacuation of the building during library opening hours, the hirer should sign in and out of the library using the library’s own daily staff register. The hirer should also make arrangements for keeping records of whether those attending hired sessions are in or out of the building at any point during the hired session. This would also apply to lettings outside of normal library opening hours.
Bookings and enquiries
All bookings should be made through:
The Assistant Librarian (Support & Resources)
Telephone: 020 8670 2551 (opening hours only)
Please download a booking form & information form.